Organization

Personnel
Klövern shall be an attractive employer with competent and committed staff. The key words availability and commitment permeate the flat organization with short decision- making paths. A large measure of independent work and decision making in all positions leads to commitment and is a driving force. Personnel are always close to the customer, both at the business unit where the tenant is the customer and at the service unit where the business unit, investors and media, among others, are customers.

Organization
Klövern’s local ties are of crucial importance for the relationship with the customer. A decentralized organization and committed staff who take good care of their customers and strive for mutual benefit in their relations is one of

Klövern’s factors for success. The Klövern Group is organised in a service office, which is also the head office, located in Nyköping, and business units in all prioritized cities. The service office is responsible for management functions, personnel, accounting, financing, transactions, rental administration, information and investor relations, as well as for providing business support to the units. At year-end, Klövern had a total of 132 employees (126). To work in a committed way close to the customer, Klövern has organized its operations into three geographic market areas which share highly-qualified resources in, for instance, project operations and letting. The market areas are East (Kista, Täby and Uppsala), West (Karlstad, Västerås and Örebro) and South (Borås, Linköping, Norrköping and Nyköping). Each market area has an overall manager who is also part of the executive management. The local business units handle operation of the properties and the day-to-day contacts with the customers. Each business unit has a manager in charge who, working closely together with the respective market area manager, sets guidelines for the operations of the unit.